Incorrect Item Received – Order #232491
Dear Conjure Team,
I received my order (#232491) today, but unfortunately, the Bella plate I ordered was not included. Instead, I received a different plate, which is definitely not Bella.
The pouch says “Bella,” but the plate itself does not reflect Bella or anything related to beauty. Instead, it has inscriptions about love and obsession, which is not what I ordered. I’m unsure which plate this is, but it is certainly not Bella.
I would like to receive the correct item—the Bella plate—as soon as possible. Please let me know how this can be resolved at the earliest.
Looking forward to your prompt response.
All plates have the name lasered on the side of the plate. Bella is included in the savage collection, which has all of those names on the front, however, each plate has his own spell.