I ordered 8 candles but when I track my packages it saying 5 items. Is that norm? Will the candles come in 2 different packages? Yall let me know...it's been a minute since I've put in a order.
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I ordered 8 candles but when I track my packages it saying 5 items. Is that norm? Will the candles come in 2 different packages? Yall let me know...it's been a minute since I've put in a order.
Thank yall I did order multiple so that makes perfect sense 👌 thank you 😊
My order has multiples of the same candle and it is showing the same thing. No worries they are all there.
This is normal, it happened to me. I had 8 candles in my order, but only 6 were showing up on the Route tracker. All my candles arrived though, in one package. I think that if you order multiples of any candle, the Route program just consolidates that TYPE of candle so it looks like less is arriving. That's the only thing I can think of.
Expect all your candles to arrive, and if it doesn't, then you can email order issues.