I just got a melted and spilled Eriss today. I used their contact us form, but it sounds like others' feedback says they won't see it that way? How do you send an actual email?
Yes I emailed my order # and a pic of it and someone replied. Not only was it melted but most of leaked out. That's the only reason why I sent the email
I recieved mine today. They were in good condition but my order was incorrect. I received Eriss Gaurdian instead of Eriss Intense Good Fortune and Ahari. I tried emailing. But usually when I email I get no response. I’ve emailed before about different matters, and never gotten a emsil back. Hopefully I hear back this time because i really want the correct Eriss 😢
@Rastakeyyy let's cross our fingers that we do get a reply ;) Cause I don't want to start using the product if they want me to send it back, u know what I mean :(
Put it in the refrigerator- I’ve received several melted because of the heat and them sitting in the mail trucks - every one I got that was melted turned back to form once they cooled down - no need for a refund or even an email to LaLa unless it was melted and was spilled.
Yes! The “ARIES” code is always available (unless she changes it in the future) but yes put all 3 items in your cart & put the Aries code.. it will take off the lower price item.. so if you buy candles buy all candles, souffles: buy all souffles on a separate order so you can get the most for your money!
I just got a melted and spilled Eriss today. I used their contact us form, but it sounds like others' feedback says they won't see it that way? How do you send an actual email?
I live in vegas ... the heat melts them but I just put them in the fridge .
*new
I've recieved melted Eriss as well and I sent an email and a ne6e one was sent to me.
I recieved mine today. They were in good condition but my order was incorrect. I received Eriss Gaurdian instead of Eriss Intense Good Fortune and Ahari. I tried emailing. But usually when I email I get no response. I’ve emailed before about different matters, and never gotten a emsil back. Hopefully I hear back this time because i really want the correct Eriss 😢
This happened to me before with 2 of mine. I just put them in the fridge.
Put it in the refrigerator- I’ve received several melted because of the heat and them sitting in the mail trucks - every one I got that was melted turned back to form once they cooled down - no need for a refund or even an email to LaLa unless it was melted and was spilled.
Email again and put urgent